Terms and Conditions
PLEASE NOTE THE FOLLOWING
Arrivals and Departures: Your house will be ready for you by 4 pm and the property must be vacated not later than 10 am on your day of departure. Those wishing to arrive or depart outside office hours of 9 am to 5 pm must notify the office in advance. Earlier arrival and later departure ONLY by prior arrangement, please.
Cleaning: A full end of stay cleaning service is not included in the rental price and your house should be left clean and tidy on departure, refuse removed and all dishes washed. We reserve the right to charge an extra service charge if this is not found to be the case.
Pets: Maximum of 2 pets per house. Your pet(s) must be well controlled as the surrounding lands are working farms with sheep and cattle. A pet-basket is essential as it must be clearly understood that pet(s) must not lie on beds or furniture. Please use a pooper-scooper.
Insurance: We are not responsible for any deaths, injuries, illness or loss or damage to property including motor vehicles, boats, trailers, or to that of any guest, however caused.
Damages: All damage and losses will be charged in full - please notify the office immediately.
Occupancy: The maximum occupancy for your property is indicated in our price list and this should not be exceeded - except by prior arrangement and agreement on an extra charge.
Complaints: Whilst every effort is made to ensure that our houses are clean, tidy and properly supplied to welcome our guests, upon arrival, any defects or shortages observed should be reported to us at the earliest opportunity. Equally if any problems arise during your stay please tell us as soon as possible.
Cancellation Policy:
Prior to 4 weeks before the booking start date 100% refund
Between 4 weeks and 2 weeks of start date 50% of funds received
Less than 2 weeks before start date NO refund
All persons using the facilities at Melfort Pier do so at their own risk.
Melfort Pier & Harbour is the trading name of Melfort Pier Holidays Limited
Registered in Scotland No.122045
VAT Reg. No.659 036223