PLEASE NOTE THE FOLLOWING:

Arrivals and Departures
Your house will be ready for you by 4pm and the property must be vacated not later than 10am on your day of departure.
Those wishing to arrive or depart outside office hours of 9am to 5pm must notify the office in advance. Earlier arrival and later departure ONLY by prior arrangement please.

Cleaning
A full end of stay cleaning service is not included in the rental price and your house should be left clean and tidy on departure, refuse removed and beds stripped.
We reserve the right to charge an extra service charge if this is not found to be the case.

Pets
Maximum of 2 pets per house. Your pet(s) must be well controlled as the surrouding lands are working farms with sheep and cattle. A pet-basket is essential as it must be clearly understood that pet(s) must not lie on beds and furniture. Please use a pooper-scooper.

Insurance
We are not responsible for any deaths, injuries, illness or loss or damage to property including motor vehicles, boats, trailers, or to that of any guest, however caused.

Damages
All damage and losses will be charged in full - please notify the office immediately.

Occupancy
The maximum occupancy for your property is indicated in our price list and this should not be exceeded - except by prior arrangement and agreement on an extra charge.

Complaints
Whilst every effort is made to ensure that our houses are clean, tidy and properly supplied to welcome our guests, upon arrival, any defects or shortages observed should be reported to us at the earliest opportunity. Equally if any problems arise during your stay please tell us as soon as possible.

Cancellation
We will make every effort to re-let a cancelled booking and to reimburse you less administrattive costs. However, an insurance leaflet will be enclosed with booking confirmations and we strongly advise that you invest in this cover to avoid the following cancellation costs which would be incurred in the event that we are unable to re-let the accommodation:-

• More than 8 weeks before booking commences, your deposit will be forfeited

• More than 4 weeks before booking commences, 50% of total charge will be refunded.

• We are unable to make any refund for any other cancellations.

All persons using the facilities at Melfort Pier do so at their own risk.

The houses are equipped to a 5 star standard and prices include:-

Gas and electricity
Logs complimentary supply for your arrival.
A payphone and email hook-up in each house.
All linen and towels (beds are made up ready for your arrival).
A starter supply of soap, toilet paper, kitchen roll, dishwasher powder, washing up liquid.
A midweek service with a towel change (weekly bookings only)
Free slipping and trailer parking
Free fishing from private pier.
Free use of canoe or row boat with lifejackets provided.

Full details of the house you have booked will be enclosed with the confirmation of your booking.

Special Orders: Payable prior to arrival.

Emails and faxes can be sent from the office

Cot/high chair/change pad/stairgate - £10.00
Well behaved pets (Maximum 2) - £10.00 per pet
Deluxe Welcome Pack - Flowers, Champagne and Chocolates (or equivalent) - £45.00
Full end of stay cleaning service - £26.00 2 bedroom house - £36.00 3 bedroom house.
A Grocery Starter Pack is available on request approx. £25.00+

MELFORT PIER RESIDENTS WILL ENJOY REDUCED RATES DURING THEIR STAY OF THE FOLLOWING:-

Yacht moorings and harbour berthing** 50% discount
**Harbour berth limit 20 feet

(Subject to availability)